Shipping is Free. Worldwide. Always.

FAQs

Shipping

Standard Shipping

Despatched within 3 to 5 business days

Local via Singpost - Delivered within 2 to 5 working days

International via Singpost - Delivered within 7 to 14 working days

 

Free

 

Express Shipping 

Despatched within 3 to 5 business days

Delivered via Aramex, UPS or DHL Express within 3 to 6 working days

S$30

Free for orders over S$150


Returns

All purchases may be returned within 90 days. The items must be unworn, unwashed, and undamaged. Due to the complexity of shipping internationally, we deduct S$10 to cover the administrative costs. Refunds may only be issued to the credit card or PayPal, account used to make the original purchase. All returned purchase(s) must be sent via registered mail to the following address:

M/S Know.It.Nothing Pte Ltd
My Singpost Box 880326
Singapore 919191
Order # ______

Kindly indicate clearly on your return shipment as returned goods on any customs or postal forms. Returns may take weeks to be delivered back to us. Once your return has arrived, please allow 1-2 weeks for your refund to be processed. An email will be sent once the refund is on its way.  

Exchange

We do not do direct exchanges. Instead, we suggest that you return the items to us and we refund you so you can purchase the replacement item. To make an exchange, follow the same steps as you would a return. 

Can I change/cancel my order?

Once an order has been placed, we can’t edit the address you’ve entered or the items within the order. We are also unable to cancel your order.

Need help? We're here. Drop us an email at info@sifrsite.com.